Thursday, October 12, 2023 by Joycellyn Akuffo | Frequently Asked Questions

We understand that sometimes things come up, and attending a scheduled lesson isn't possible. Here's what you should know about missed lessons at Geek School Tutoring:

1. Always Notify Us:

If you know in advance that your child won't be able to attend a lesson, please let us know. The more notice you give, the better we can plan and accommodate. 

The best way to notify us is to use the portal, using the steps below.

2. Group Sessions: 

For our group sessions, the dates are pre-set for the month. 

Online Group Sessions

If a lesson is missed, unfortunately, we can't provide a make-up lesson or a refund. This is because our group schedules are fixed, just like a swimming or sports club, for instance. The only exception is if the cancellation is from our side; in such cases, we'll either reschedule or offer a refund.

In-Centre Group Sessions

We are able to reschedule group sessions in our Beckenham and Catford centres, as we run several group sessions throughout the week. If you would like to reschedule your child's lesson, please contact us at least 24 hours before the session, so we can try our best to accommodate your request.

If the notice is shorter than this, we will respect the cancellation, but a refund cannot be issued, and there is a possibility that the lesson will not be rescheduled. If the lesson hasn't been paid for by the time of cancellation, the session's fee will still apply.

3. One-to-One Tuition:

If you need to cancel or change a one-on-one lesson, please give us at least 24 hours notice. If the notice is shorter than this, we will respect the cancellation, but a refund cannot be issued. If the lesson hasn't been paid for by the time of cancellation, the session's fee will still apply.

4. Ongoing Lessons: 

Remember, tuition is ongoing. So, if your child misses a lesson without prior notice, the lesson will be marked as "missed", and the fee will still apply. Always notify us in writing if you wish to pause or stop lessons.

We're here to help and accommodate wherever we can. If there are any unique circumstances or concerns about missed lessons, please reach out. We value our students' education and will do our best to assist.

In short, while missed lessons are non-refundable, communication is crucial. Always keep us in the loop so we can work together to ensure your child's educational journey is smooth and fruitful!

  Thursday, October 12, 2023 by Joycellyn Akuffo | Frequently Asked Questions

At Geek School Tutoring, we strive to ensure our payment processes are as seamless and straightforward as possible for our valued parents. Here's a step-by-step guide on how to make your payments:

1. Payment Via Invoice Link:

Whenever an invoice is generated for your child's tutoring sessions, it will be sent directly to your registered email. This invoice contains:

   - A breakdown of the tuition costs.

   - A unique, secure payment link embedded within it.

How to make a payment:

   - Simply click on the payment link provided in the invoice.

   - Follow the on-screen instructions to complete the payment.

Please see an example invoice below, along with the link to click within the invoice itself.

2. Payment Via the Geek School Student Portal:

If you'd like to view your account details, track invoice history, or make a payment:

   - Visit the [Geek School Student Portal](https://studentportal.geekschool.co.uk/).

   - Log in using your registration email. If you haven't set up a password yet or have forgotten it, use the 'Forgot Password' option to reset or create one.

   - Once logged in, navigate to the 'Invoices' or 'Payments' section.

   - View your outstanding invoices and select the one you wish to pay.

   - Click on the 'Pay Now' button and follow the on-screen instructions to finalize your payment.

Important Notes:

- Electronic Payments: We exclusively accept electronic payments, ensuring both efficiency and security for our parents.

- Inquiry: If you encounter any issues or have questions related to payments, please contact us via WhatsApp (the fastest response rate) or email for assistance.

Thank you for your prompt payments, ensuring that we can continue to deliver top-tier tutoring services to your children.

  Sunday, October 1, 2023 by Joycellyn Akuffo | Frequently Asked Questions

We use Google Classroom to set our homework for online lessons so that all tasks are easily set in one place. The link will usually be sent out to you in the feedback email you receive after your child's lesson. 

How it Works

1. You will be emailed a link to the classroom within Google Classroom - please accept the invite and log in to view the assignments set by the tutor who has taken your child's lesson.
2. You can view and upload assignments on any browser like Chrome or Safari or download the app for your device.
3. When uploading homework, please ensure the picture or scan is clear and without any background (tablecloths, etc).

Video Tutorial

Please review this short video tutorial to find out where to access the homework.

Friday, October 20, 2023 by Joycellyn Akuffo | News an dUpdates

Join us at the 11 Plus Guide Conference, where we demystify the 11 Plus exam process, providing insights, strategies, and tools to ensure your child’s success.

Event Details:

Date: Saturday 4th November 2023

Location: MP The Warren, Croydon Road, Bromley BR2 7AL

Time: 4-7pm

What You’ll Discover:

    •    Understanding the 11 Plus: Break down the core components of the 11 Plus exams and what schools are looking for.

    •    Success Strategies: Tried-and-tested tips and techniques to boost your child’s confidence and performance.

    •    Resource Recommendations: Highlight the best revision guides, mock tests, and other materials to set your child up for success.

    •    Q&A Session: The Geek School Tutoring experts will answer your pressing questions.

Exclusive Offer for Attendees:

All attendees will receive a FREE guide worth £10 to support your child’s 11 Plus journey further.

Investment:

A brighter future for your child is just a click away. Secure your seat at this transformative event for only £5.

About Geek School Tutoring:

At Geek School Tutoring, we pride ourselves on providing top-notch education and guidance to help students excel. Our proven methods and expert tutors make us a trusted name in 11 Plus preparations.

Limited Seats Available!

With only 50 seats, this exclusive conference promises to be an intimate gathering, ensuring personal attention. Don’t miss out on this opportunity to give your child a head start in their 11 Plus journey.

Reserve Your Spot Today!

Thursday, October 12, 2023 by Joycellyn Akuffo | Frequently Asked Questions

At Geek School Tutoring, learning continues even during the breaks! Here's a snapshot of how we operate during these times: 

Group Sessions:

• Consistent Term Time: Our group sessions run throughout the term. Our academic year spans 40 weeks, concluding on the last calendar day of July (unless it's a Sunday).

• August Options: August lessons are optional. You decide if your child attends!

• Steady Monthly Fees: Despite holidays, monthly fees remain unchanged. Occasionally, a month offers an extra week of lessons, like when there are five Fridays or Saturdays. These "bonus" sessions come at no additional cost and balance out holiday breaks in months like April and December.

• Mid-Year Joins: If your child starts with us mid-year, we ensure they receive full value. Extra sessions might be provided to bridge any gaps without tweaking the monthly fee.

One-to-One Lessons:

• Flexibility in Holidays: One-to-one sessions are booked monthly. Planning a break during school holidays? Inform us ahead of time, and we'll modify the schedule and monthly fee accordingly.

Stay Informed:

• We always share term dates to keep you in the loop. If ever in doubt or need more information, we're just a call or message away!

In essence, Geek School Tutoring ensures a seamless learning experience, regardless of the season. Feel free to reach out if you have questions or require further details!

Thursday, October 12, 2023 by Joycellyn Akuffo | Frequently Asked Questions

1. Log into the portal and click the calendar icon.

2. Find the lesson you want to cancel or notify us of your child's absence.

3. Click the 'Canel lesson' button and follow the steps. You can enter some details and let us know if you want to reschedule the lesson.

Thursday, October 12, 2023 by Joycellyn Akuffo | Policies

Geek School Tutoring: Terms and Conditions

Welcome to Geek School Tutoring! Before we embark on a rewarding educational journey together, it’s crucial for all parties to understand and agree to our Terms and Conditions outlined below. These terms are designed to ensure a smooth, predictable, and mutually beneficial arrangement between Geek School Tutoring, students, and their parents or guardians.

Introduction

• Tuition services are continuous, and enrollment is assumed to be ongoing unless a written notification of termination or pause is provided.
• Parents are required to pay for scheduled lessons until the point of notification, even in cases of student absenteeism.

Cancellation of Lessons

1. Online Lessons

• Group Sessions:
  • Group sessions are booked monthly, with set and agreed-upon dates.
  • No makeup, refunds, or partial refunds for cancellations, as schedules are fixed.
  • Rescheduling and refunds are only allowed if Geek School Tutoring initiates the cancellation.
• 
  
• One-to-One Tuition:
  • A 24-hour notice is required to cancel or change lessons.
  • While short-notice cancellations are honoured, refunds are not provided. Unpaid missed sessions will be billed.

2. In-Centre Lessons (Beckenham & Catford)

• Group Sessions:

  • Policies for in-centre group sessions mirror those of online group sessions.
  • No allowances for cancellations notified under 24 hours unless initiated by Geek School Tutoring.

• One-to-One Tuition:

  • The cancellation policies for in-centre one-to-one tuition mirror those of online one-to-one tuition.

Termination of Lessons

• Mid-Month Termination: Payment for the remainder of the month is due if not already settled.
• End-Month Termination: No notice or additional payment is needed for lessons terminated at month’s end.

Operational Period

• Group sessions are conducted during term time over a 40-week year, ending on the last calendar day of July (unless it’s a Sunday). August lessons are optional.

Payment Policies

• Monthly fees are due on the first of each month.
• For childcare voucher payments, begin processing a week early. Provide a payment screenshot to the Geek School WhatsApp for reconciliation.
• 
  
• Use the online portal for payments, due by midnight on the first of each month.

Fees for School Holiday Group Sessions

• Monthly fees remain constant each month with no adjustment for holidays. The shortfall is met with the extra lessons during longer months, which cover shortfalls during holiday months.
• 
  
• Mid-year enrollees receive extra classes as needed, with no fee adjustment. Please contact us to arrange this. 

One-to-One Lessons During School Holidays

• Adjustments for holiday breaks require advance notice for session and fee modifications. 

Tuesday, October 10, 2023 by Joycellyn Akuffo | Term Dates

Please see below for the Geek School Tutoring term dates for the academic year 2023/24.

Autumn Term  

Monday 4th September to Saturday 21st October 2023

Half term: Monday 23rd October to Saturday 28th October 2023

Monday 30th October to Saturday 23rd December 2023

Spring Term

Monday 8th January 2024 to Saturday 10th February 2024

Half term: Monday 12 February to Saturday 17th February 2024

Monday 19th February to Saturday 30th March 2024

Summer Term

Monday 15th April to Saturday 25th May 2024

Half term: Monday 27th May to Saturday 1st June 2024

Monday 3rd June to Saturday 19th October 2024

Please note: We will not close during the summer holidays, meaning will be open in July and August 2024. The first break will take place in the October half term. 

Special Dates

11 Plus Intensive - APRIL

Week 1: Tuesday 2nd April 2024 to Thursday 4th April 2024

Week 2: Tuesday 9th April 2024 to Thursday 11th April 2024

11 Plus Intensive - AUGUST

Week 1: Tuesday 20th August 2024 to Thursday 22nd August 2024 (3 days)

Week 2: Tuesday 27th August 2024 to Thursday 29th August 2024